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Diversity Solutions Group

Consulting • Coaching • Training

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Facilitating solutions to organizational challenges and potential future, related to:

• Domestic and Global Intercultural Relations

• Leadership and Organizational Effectiveness

• Diversity and Inclusion Goals

 

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Race: Let's Talk About It!
May 2020 Workshop - CANCELED
Learn More


Leveraging Leadership, Diversity and Inclusion.

Diversity Solutions Group is a consulting and training firm focused on assisting public, academic, corporate and not-for-profit organizations in reaching their diversity and leadership goals.

Our consultants come from different backgrounds with expertise in strategic planning, leadership and organizational development, dimensions of culture, training design and facilitation, change management, implementing and interpreting various work and personality style inventories, team facilitation, employee relations, conflict resolution, and leading intercultural teams.


Our Skills

Intercultural Relations

Leadership

Organizational Effectiveness

Diversity

Inclusion


OUR TEAM

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ALMA VIGO-MORALES

Co-Founder

Ms. Vigo-Morales is co-founder of Diversity Solutions Group, specializing in domestic and global intercultural relations, and the creation and implementation of diversity and inclusion strategies. Ms. Vigo-Morales successfully led the diversity and inclusion functions at Kaiser Permanente-Colorado, MWH, Agilent Technologies and Hewlett Packard, after many years of accomplishments in the fields of human services, human rights and health education.

Being born and raised outside USA's mainland in San Juan, Puerto Rico has provided Ms. Vigo-Morales with a unique cross-cultural perspective. This experience continues to influence her deep understanding and commitment for diversity and inclusion, and for facilitating culturally mindful behaviors that lead to effective intercultural relationships and real organizational success.

Ms. Vigo-Morales studied Sociology and Women’s Studies at the College of the Sacred Heart in San Juan, Puerto Rico and at Colorado State University in Fort Collins, Colorado. She has studied extensively with distinguished multiculturalist Lillian Roybal Rose, and with world-renowned interculturalist Milton Bennett. She has also studied with Michael Paige, George Renwick, Patricia Digh, André Laurent, Lee Gardenswartz, Anita Rowe, John Condon and Carmen DeNeve at the Institute for Intercultural Communication in Portland, Oregon.
Ms. Vigo-Morales is fluent in Spanish and English and highly experienced with Latin American cultures.


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BARB KISTLER

Co-Founder

Ms. Kistler is co-founder of Diversity Solutions Group. She currently provides consulting and training in the areas of diversity and inclusion, cross-cultural communication competence, organizational effectiveness, and leadership and management development. She has more than 25 years’ experience designing and facilitating training seminars and classes within and outside the United States. In addition, Ms. Kistler has taught undergraduate and graduate level courses on leadership development, organizational behavior, and cross-cultural/multi-cultural education at Colorado State University. Ms. Kistler is certified in a number of personality, leadership and workstyle assessments including Myers Briggs Type Indicator, FIROB, DiSC, Social Styles, and StrengthsFinder as well as the Profilor 360 Degree Feedback tool.

In addition to her work as a university educator and consultant, Ms. Kistler worked for many years with Hewlett Packard Company, managing and leading Human Resources and Organizational Effectiveness for the company’s global software business, both in domestic and international settings.

Ms. Kistler holds a BS and MEd from Colorado State University (Higher Education Administration and Adult Education). She has also studied extensively at the Institute for Intercultural Communication in Portland, Oregon, with nationally renowned interculturalists Lillian Roybal Rose, Milton Bennett, Michael Paige, George Renwick, William Cross, Mitch Hammer, and Lee Knefelkamp. She lives with her family in Northern Colorado.



DeETTA JONES

Principal Consultant

For over 20 years, Ms. Jones has guided people and organizations through the process of fundamental transformation. She is a leading voice in shaping contemporary thinking and practice around integrated and sustainable approaches to personal transformation, workplace culture, diversity and inclusion. Ms. Jones works with clients in higher and K-12 education, not-for-profits, government and an array of industries such as airline, healthcare, technology, financial services, entertainment, automotive and public relations. She has guided the design and implementation of strategy for aligning D&I efforts with business objectives, launching and re-positioning employee resource groups, and worked with senior leaders on messaging and metrics.

In addition to her extensive consulting experience, Ms. Jones has taught courses on leadership and diversity at Colorado State University and been an adjunct faculty member at the University of Maryland, College Park.

Ms. Jones is a certified administrator of Certified 360 administrator of the Center for Creative Leadership Assessment Suite including Benchmarks®, the Intercultural Development Inventory (IDI) and Intercultural Conflict Style (ICS) Inventory. She has a bachelor’s degree in psychology, a master’s degree in student affairs in higher education from Colorado State University, and an MBA from The Johns Hopkins University. She has a number of published articles and has authored two books. She lives outside of Chicago, IL with her family.



EMILY AMBROSE

Consultant

Emily Ambrose, who uses the pronouns she/her/hers, has dedicated over 15 years of her professional career and personal life to leadership development, training, facilitation, diversity, inclusion, and equity work. With a passion for making the sometimes taboo topics accessible and relatable to all, Emily has worked closely with non-profits, companies, and presented at conferences on how to shift work culture and infuse diversity, equity, and inclusion into the workplace. Specifically focused on issues around the lesbian, gay, bisexual, transgender, and queer community (LGBTQ), Emily has extensive experience with co-creating Safe Zone workshops and presenting on sexuality and gender identity. Other passion areas include deconstructing racial bias, understanding white supremacy culture, and recognizing the interwoven nature of oppression.  As an independent consultant, Emily has helped to guide the design and implementation of the highly recognized Multicultural Community Retreat (MCR) in Northern Colorado.  Her facilitation of MCR has contributed to deeper awareness, mindfulness and more effective multicultural skills of community members.

Currently and for over 10 years, Emily has been working at Colorado State University in Diversity, Training, and Development. She also found home in the Grand Canyon working as a guide for Arizona Raft Adventures during the summer. Emily has a BA degree from the University of Colorado in Boulder in Communication and LGBT Studies and an MS from Colorado State University – Fort Collins in Higher Education Administration. She is a certified facilitator and trainer in MBTI and StrengthsFinder. She has also attended the well-known Social Justice Training Institute. Emily lives in Fort Collins, Colorado and enjoys salsa dancing.



CORONDA ZEIGLER

Consultant

Coronda Ziegler has worked to influence change in organizations for more than 20 years. She has helped organizations develop inclusive business strategies by asking questions, developing relationships, challenging the status quo and connecting with front-line employees, managers, and senior leadership to drive strategic change. She is known for decoding the roadblocks that lead to organizational change. Her ability to give perceptive, compassionate, and relatable feedback helps organizations cut through their issues and institute meaningful, effective, and sustained change. She consults with organizations of different sizes and sectors in the areas of diversity, equity, and inclusion; organizational culture; training, learning, and development; inclusive hiring and onboarding, and leadership development.

Coronda serves as a Student Success Manager at Colorado State University where she is responsible for the planning, development, and implementation of multifaceted, cross-divisional, university-wide programs; Graduate Coordinator for the M.Ed. in Organizational Learning, Performance, and Change through Colorado State University, and an independent organizational consultant.

Coronda has a PhD in Education and Human Resource Studies, with emphasis in Organizational Learning, Performance, and Change. She completed an MS in Higher Education Administration and BS in Biology from Fort Hays State University. And has coursework toward an MBA for the University of Saint Mary.



OUR SERVICES

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DOMESTIC AND GLOBAL INTERCULTURAL RELATIONS


In every industry and organization, from health care to manufacturing to public service to academia, employees interact across cultural contexts. All sectors experience ever increasing numbers of workers, clients, customers, students and partners, reflecting a variety of cultural perspectives. Whether the different perspectives are a result of domestic and/or international cultural differences, they must operate effectively and in ways that enhance the organization.

To be successful, leaders and organizations must embrace cultural diversity, and proactively relate to it as a valuable opportunity to be leveraged, rather than an obstacle to overcome. Consultants at Diversity Solutions Group help facilitate the abilities necessary to grow and prosper in any multicultural environment or relationship. Our goal is to contribute to leaders’ and organizations’ productivity and effectiveness by increasing their cultural agility.



LEADERSHIP AND ORGANIZATIONAL EFFECTIVENESS


Attracting, retaining and engaging the best available talent; achieving higher creativity, innovation and better problem-solving; and more organizational flexibility are all essential to organizational effectiveness. Unfortunately, the degree of complexity in organizations today combined with intense financial challenges, often keep leaders shifting organizational effectiveness problems from “here” to “there”. When leaders are faced with such a high degree of complexity, it is difficult to take the broad view, often leaving organizational effectiveness factors relegated to a secondary priority.

Consultants at Diversity Solutions Group understand this challenge and work constructively within organizations to generate clarity and confidence. We help great companies and organizations achieve excellent results through leadership development, executive coaching, high performing teams, talent management, and culture change. Diversity Solutions Group Consultants facilitate confidence to embrace complexity. We enable environments where leaders inspire the best performance from everyone, lead change, and meet all business goals effectively.
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DIVERSITY AND INCLUSION GOALS


The changing demographics of the workforce, student body, and marketplace require a substantial shift in the way businesses and organizations operate to be successful. Objectives, initiatives, strategies, owners, timetables and metrics are required in order to meet goals, encourage ownership, and assure excellent results.

Diversity and inclusion (D&I) must be strongly linked to other business or organizational goals. When seen as separate from “essential” business or organizational strategies, progress is harder to attain. In this case, efforts or resources invested are seen as optional, extra-curricular, or even as detractors from “real” work. When D&I goals are clearly understood as a critical component of business strategy contributing to the bottom line, progress is readily attainable.

Consultants at Diversity Solutions Group help generate clarity behind D&I goals as valuable and essential to business results. They help organizations discover opportunities and methods that establish D&I strategies as critical “ROI” factors. Our goal is always to facilitate the conditions that help create a climate of inclusion and equity. We believe that an environment of inclusive excellence will transform our places of work and organizations into truly successful multicultural entities, where all involved are successful.



EVENTS

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Race: Let's Talk About It!

WHEN: May 11th 1pm - 5pm AND May 12th 8:30am - 5pm

With everyone's safety in mind, we have made the difficult decision to cancel the workshop, “Race: Let’s Talk About It!” this spring. We are tentatively planning the next session for November 6 & 7, 2020.

While we are all eagerly following experts’ recommendations to wash our hands often, disinfect surfaces, maintain social distance, take walks, meditate and even cook some good soup, it’s important to realize that emergencies like the one we are experiencing have a major disparate impact on many parts of our community. The COVID-19 virus pandemic carries a more expensive price for many that do not have access to health insurance, the ability to work from home, or enough disposable income to withstand a lengthy period of unemployment. Many need to protect themselves and their families, as well as provide for relatives in home countries that are also facing this pandemic. We encourage you to learn about the impact this emergency is having on those around you and be creative and generous as you help to "raise people up" and look for ways to continue to live values of equity and inclusion.

If you have any questions, please do not hesitate to reach out to us. Be well!

Alma Vigo-Morales

Pronouns: she/her/hers

and

Barb Kistler
Pronouns: she/her/hers


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Multicultural Community Retreat 2018
Retiro Comunal Multicultural 2018

WHEN/CUÁNDO: Oct 6th, 2018; 8am to 5pm
WHERE/DÓNDE: Colorado Room - 222 LaPorte Ave., Fort Collins, CO 80521
COST/COSTO: $50; some scholarships available / algunas becas disponibles
Registration Closed / Matricúla cerrada

Downloads Flyer

Come together to learn about intercultural concepts; further develop your intercultural consciousness and communication competence; and become inspired towards positive, inclusive action in your community.

Únete a nosotros para aprender sobre conceptos interculturales; desarrollar aún más tu conciencia intercultural y tu competencia comunicativa; e inspirarte hacia la acción positiva e inclusiva en tu comunidad.




CASE STUDIES

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These examples from Diversity Solutions Group clients illustrate a range of challenges, solutions and results achieved through our services.

  • Integration of Diversity and Inclusion

    Challenge:
    General Manager wants more progress but leaders lack the knowledge and skills needed to inspire greater diversity & inclusion progress within organization.
    Solution:
    Established coaching relationship with General Manager. Facilitated creation and communication of General Manager’s diversity & inclusion initiative composed of three separate learning strategies and a structured diversity recognition program.
    Results:
    90% of managers participated and reported significant progress in their diversity competency. Organization’s leadership adopted practice of setting aside a percentage of every leader’s salary increase to diversity-related results.

  • HR's Diversity Competence

    Challenge:
    Human Resources team is expected to integrate diversity & inclusion interests within the organization and lacks the awareness, knowledge and skills to accomplish task.
    Solution:
    Designed and facilitated diversity learning initiative for Human Resources team. Created peer-coaching structure to facilitate ongoing practice/feedback/demonstration cycle in order to generate learning and development sustainability.
    Results:
    95% of Human Resource members participated and reported substantial improvement in their diversity competency and ability to coach business leaders regarding diversity & inclusion.

  • Harassment Prevention

    Challenge:
    Unfortunate incident related to harassment leads to costly litigation, loss of productivity, and damaged company reputation.
    Solution:
    Created and rolled-out 'just-in-time' required training for all employees on harassment prevention. Established training sequence, participation tracking system, reports for leadership, and consequences for non-compliance.
    Results:
    100% of employees trained. Local community leaders recognize company as 'Prized Citizen'.

  • Transgender Employee's Transition

    Challenge:
    Transgender employee is 'transitioning' within the organization. Leadership is fearful of employee’s rejection and the potential for negative consequences to employee's career, staff morale and productivity.
    Solution:
    Created comprehensive change management plan including support for Transgender employee, communication with all staff, and coaching of leadership. Designed and rolled-out diversity training for all staff with emphasis on 'gender identity'; facilitated executive briefing on company policy, legal, and organizational implications.
    Results:
    Transgender employee completed transition safely with no negative impact on career; many members of staff were able to demonstrate their support for the employee, modeling inclusion; and staff requested additional diversity & inclusion training.

  • Community Analysis
  • Organizational Design

    Challenge:
    Organization experiencing misalignment and confusion of roles. Organization requests an organizational design review, recommendations and facilitation of re-organization.
    Solution:
    Assembled design team included current staff members, to help insure buy-in for eventual recommendations. Conducted organizational assessment with the assistance of design team, to determine current state. Conducted assessment data analysis; prepared report of findings; presented findings and recommendations to leadership, along with design team. Provided consulting and coaching to top leader to implement necessary organizational changes.
    Results:
    Organizational changes were implemented successfully with full support from current staff.

  • Increasing Management Excellence

    Challenge:
    Organization’s employee satisfaction scores low, reflecting staff‘s low confidence with supervisors. Organization also experiencing high number of formal employee grievances.
    Solution:
    Designed and implemented robust management training for all supervisors in the organization. Topics included: management roles and responsibilities, effective communication, working effectively in a multicultural environment, conflict resolution, work and personality styles, performance management, coaching for performance, and employment law for managers.
    Results:
    Employee satisfaction scores have improved by 25%; and number of formal grievances is down by 50%.

  • Effectiveness of Employee Networks

    Challenge:
    Company’s 'employee network groups' lack business focus and necessary structure to add value to the organization. No clear funding structure or coordination leads to inequity and competition for dollars between the groups.
    Solution:
    Created structure for employee network groups including charter, operating and leadership structure, and funding model. Recommended yearly plans that clearly add value to organizational goals; internal coordination that encourages collaboration among groups and expects accountability; and an overall employee network group strategy that includes leadership development, leverage of cultural knowledge, and fiscal responsibility.
    Results:
    Company established internal coordination of employee network groups and clear funding levels and structure. Expectations were set for accountability and performance. The number of groups, contribution, and visibility increased.



OUR CLIENTS


clients

TESTIMONIALS

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  • You have had such an impact on me, while I observe how you work with people and think out of the box to solve problems.

    ALEJANDRO C. - KAISER PERMANENTE

  • I have learned from you how to position diversity and inclusion work within the business strategy, in a more compelling way. You are masterful!

    NADINE R. - 3M COMPANY

  • Your ability to partner with leaders to demonstrate the priority of cultural competence in all Human Resources work is excellent.

    FRANK M. - NATIONAL CITY BANK

  • I have loved every moment working with you, and have learned so much about the true meaning and spirit of diversity and inclusion; thank you.

    EARNELL M. - ENVIRONMENTAL LEADERSHIP PROGRAM

  • Your dedication and sense of commitment to this work is appreciated and admired by many who have benefitted from your support and guidance. Thank you!

    SACHIKO H. - MWH


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CONTACT

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Contact our office to schedule a consultation. We will provide a detailed estimate based on your organization's specific needs and goals.


Phone: 970 215-6932
E-mail: info@diversitysolutionsgroup.com

 

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